RapidFire Tools Inc. Launches Unlimited-Use Internal Cyber …
ATLANTA, GA–(Marketwired – Apr 19, 2017) – RapidFire Tools Inc. has bundled together a powerful new set of tools that, for the first time, allows MSPs to roll-out a high-value, automated and branded internal IT security service that can be offered to all of their clients. The new product, called Detector SDS (Service Delivery System), includes an unlimited-use license for its unique Detector cyber security alerting appliance, plus additional new tools that the MSP can use to define the level of service, dynamically build marketing materials to help sell the services they create, and built-in workflow automation to easily manage the cyber security alerts through a common interface. Everything in the system, including the unlimited-use Detector appliance license, is covered by a low monthly subscription.
Dynamic “Action Links” within the alert are used to remediate, investigate, or ignore each issue. The links are tied into the Network Detective cloud-based alert management portal, which gives the MSPs and their clients a centralized location for managing the alerts. Issues that are flagged to be “ignored” using the links will automatically trigger changes within Detector’s configurations to “teach” it to also ignore future occurrences of the same alert, thereby reducing the frequency of false positives. In addition to this dynamic configuration, Detector also has a “machine learning” component that allows it to get “smarter” the longer it’s in place, using longer-term trends and patterns as benchmarks to determine what is a “normal” occurrence in a given environment.
The Detector SDS is offered through an annual subscription, with a fixed monthly fee of just $499, including the unlimited-use license for the Detector software appliance across all clients.
While Detector SDS is designed to function as a completely stand-alone offering that does not require any other Network Detective modules, MSPs who have Reporter and subscribe to other modules can create more expansive and unique service plans by seamlessly incorporating any reports that are included in the modules they have.
RapidFire Tools has created a series of “Cyber Security Blueprints” that provide the MSP with recommendations and guidelines for building-out and offering these expanded offerings. Other Network Detective tools that work seamlessly with Detector and Reporter include the Network and Security assessment modules, the Inspector appliance, and the PCI and HIPAA compliance modules.
About RapidFire Tools and Network Detective
RapidFire Tools Inc. is the developer of Network Detective, the award-winning portfolio of non-intrusive IT assessment, compliance and security tools used by thousands of service providers around the world. These affordable tools are all designed specifically for MSPs, are easy-to-use, and help MSPs win new clients and deliver new, revenue generating services. They allow the MSP to quickly and non-intrusively gather an enormous amount of network data, analyze it, organize it, and generate a wide-range of custom-branded reports for both client presentations, ongoing service delivery, and long-term documentation.
IT Assessment tools include the Network, Security, MS Exchange, and SQL Server modules. Compliance offerings include the HIPAA Compliance and PCI Compliance modules. The company also offers Inspector, a deep-dive IT assessment and diagnostic appliance, and Reporter, an add-on that allows MSPs to remotely schedule any Network Detective data collector scan, and automatically generate and deliver any Network Detective report. The Network Detective product line is rounded out by the Detector internal cyber security alerting appliance, and the Detector SDS, a bundled toolset that allows MSPs to deliver an end-to-end, branded cyber security service.
RapidFire Tools was founded in 2010 by entrepreneur and former MSP Michael Mittel to help IT service providers capture new business, expand their practice areas, and mitigate risks for their end-customers. The company, its solutions, and its extensive MSP training efforts have won a roster of awards including Best Revenue Generator, Best Solution, and Best Education from channel and managed service provider associations and media across the country.